n other words, consumers need a better, publicly agreed upon measure of broadband performance that reflects the network operation and end-user experience. The NBP’s Recommendation 4.3, calling on the FCC to work with the National Institute of Standards and Technology, consumer groups, industry and other technical experts to develop broadband measurement standards is designed to address this issue.
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http://www.broadbandreports.com/shownews/FCC-Youre-Not-Getting-The-Broadband-You-Pay-For-109943
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